Shipping policy

Order processing and delivery

1. The place of delivery is the delivery address that the client has made known to Blom & Blom.
2. Blom & Blom devotes the greatest care to receiving and processing orders. Blom & Blom will process accepted orders as soon as possible, and no later than 7 days after receipt, unless a longer delivery date is mutually agreed.
3. If delivery of an ordered product, for whatsoever reason, proves impossible, the client receives notification of this as soon as possible, and no later than 3 days after the order is placed. In such case  Blom & Blom will endeavor to provide a comparable product in consultation with the client. If the client does not agree with the proposed product, the client has the right to terminate the contract at no cost.
4. In case of termination of the contract in accordance with the preceding paragraph, Blom & Blom will refund the paid amount as soon as possible, and no later than 30 days after termination.
5. If the client refuses or fails to provide information or instructions necessary for the delivery, the products to be delivered will be stored at the risk and costs of the client.
6. Unless otherwise agreed, the risk of damage and/or loss of products lies with Blom & Blom until the moment of delivery to the client or to a pre-designated representative made known to Blom & Blom.